THE HOW OF OUR RESULTS
Our Case Studies
Case Study 1
Gallup Engagement Survey, Strategic Plan & Implementation
Mid-size financial institution
Case Study 2
Linguistic Leadership Development
Small non-profit
Measuring Core Cultural Behaviors
Case Study 3
Small consulting firm
TOOLS, COURSES, BOOKS, PODCASTS, AND ARTICLES
Articles & Tools
Conversation Prep Chart Conversant
Gender Decoder: Finding Subtle Bias in Job Ads Kat Matfield
Tools
What is Linguistics?: Crash Course Linguistics CrashCourse
Courses
American English by Wolfram & Schilling
An Introduction to Sociolinguistics Wardhaugh & Fuller
Leadership Is Language: The Hidden Power of What You Say--and What You Don't by L. David Marquet
How English Works by Curzan & Adams
How You Say It: Why You Talk The Way You Do And What It Says About You by Katherine Kinzler
Language Unlimited: The Science Behind Our Most Creative Power by David Adger
Power and Politeness in the Workplace by Holmes & Stubbe
Simply Said: Communicating Better at Work and Beyond by Jay Sullivan
The Inclusive Language Field Guide Suzanne Wertheim
The Routledge Handbook of Language in the Workplace edited by Bernadette Vine
The Six Conversations: Pathways to Connecting in an Age of Isolation and Incivility by Heather Holleman
Through the Language Glass: Why the World Looks Different in Other Languages by Guy Deutscher
Register, Genre, and Style by Biber & Conrad
Same Words, Different Language: A Proven Guide for Creating Gender Intelligence at Work by Barbara Annis
Books
How Can I Say This…? by Beth Buelow, PCC
Lingthusiasm Podcast by Gretchen McCulloch and Lauren Gawne
The Workplace Communication Podcast by Lindsay Lapaquette
Podcasts
Assembling the Oxford Dictionary of African American English The New Yorker
Cognitive Load: The Language of Mental Performance Receptiviti
Delivering Bad News: The Psycholinguistics of Layoff Memos Receptiviti
How the Language You Speak Influences the Way You Think Neel Burton M.A., M.D., Psychology Today
How-To: Predict Workforce Burnout From Survey Text Responses Receptiviti
It's Time to Get Rid of Employee Surveys Wall Street Journal
No more 'yours truly': Gen Z is speaking a whole new language in the office Business Insider
The New Analytics of Culture Harvard Business Review